Well, I found out why I couldn't access my account. It's mainly cause some idiot hacked me and did something stupid. So before they ended up responding to the hacking incident, I was replied to about my account with the responses below.
so on that note, what the hell do I do now? I was playing Pero Pero Seduction, Osawari Island, Angelic Saga, Dragon Providence, and Kanpani Girls (most important listed first). Kanpani girls has the least setback, so if I make a new account I could get stuff back on that (except the cat outfits). But Dragon Providnce made me lose a good guild AND some event cards (and I was lv 187), Angelic Saga lost the same stuff (only more event cards and I was Lv 143 on there, taking almost a year to reach), and the other games get a HUGE setback (730k sed in pero and lost more than 35% of my cards which I can't get back).
so now I ask do I even try osawari again, cause i'm losing my lv (82), losing LOTS of really good characters (like Ayamo, Renge, Kurou, Meisa, etc) which I CAN'T get back (quite a few were top 500's), and lost 3 DZ eromon (and was close to getting a 4th).
I don't like it, but restarting Kanpani Girls isn't too much (I did lose about 10 lv30-50 girls and a girl that can reach 7 stars). But I'm not restarting angelic saga, pero pero seduction, or dragon providence. I'll leave it up to you guys if I restart Osawari... but either way, this is REALLY fucked up nutaku...
also, protect your accounts with a passion... cause nutaku practically says "we're sorry. you won't get your stuff back but you're free to make another account to feed us more money"